TK ANDERSON LEARNING
ABOUT
ABOUT ME
I’m a creative instructional designer with over 20 years professional service and support delivery experience.
I live and work at my home office in Wesley Chapel, Florida, just north of Tampa.
When I'm not designing or developing training, I love to ride my road bike, run and spend time with my family.
WHAT I'VE DONE
WHAT I DO
I have an extensive call center background for both IT and HR at Arthur Andersen and PricewaterhouseCoopers. My full range of support delivery includes training design, development and delivery, quality customer relationship management, managing call center staff, establishing/ enhancing call center processes, and a broad spectrum of documentation expertise.
Using industry-standard instructional design, adult learning theory, and educational technology solutions, I design and develop training (eLearning, instructor led, blended learning), support, and knowledge documentation solutions (performance support, processes/procedures, knowledge management, IT knowledge articles, SLAs/OLAs, business continuity/
emergency planning, etc.).
PORTFOLIO
My Instructional Design and Development Work
 Looking Forward VideoScribeWhiteboard animation video included in a Storyline course. |  Surya Namaskar - Sun SalutationeLearning Heroes - Interactive step graphic challenge |  Office Seating CourseHighly interactive course with a graphic navigation menu and a branching scenario. |  Revolutionary User InterfacesTimeline slide with hover triggers |  Monitor Your ThinkingStoryline course developed with a video activity feel. |
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 Respectful Conduct DemoThis short course includes a quiz. |  Advanced IT Call Centre AgentWrote, designed, and developed this advanced topic SH!FT course |  City IT and Social Media PoliciesCreative presentation of corporate policy training. |  Lite SeatingOffice furniture sales associate training course. |  GroomingYorkiesGrooming Yorkies storyboard (converted to mp4). |
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 Intros Endings and TransitionsSAT writing lesson |  Wireframe SampleSample wireframe for a demo course. |  Information Security PoliciesAccordion tabbed interaction. |  Empire Life WebsiteShow + Do + Assess screencast sample |  Real World TrianglesSAT math lesson plan with several quiz question slides. |
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 Meet the Executive TeamInteractive "Meet the Team" concept |  Bloom or Webb? Rigorous LearningStoryboard comparing Webb's Depth of Knowledge (DOK) with Bloom's Taxonomy in relation to rigorous learning objectives. |
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