TK ANDERSON LEARNING
I’m a creative instructional designer with over 20 years professional service and support delivery experience.
I live and work at my home office in Wesley Chapel, Florida, just north of Tampa.
When I'm not designing or developing training, I love to ride my road bike, run and spend time with my family.
WHAT I'VE DONE
WHAT I DO
I have an extensive call center background for both IT and HR at Arthur Andersen and PricewaterhouseCoopers. My full range of support delivery includes training design, development and delivery, quality customer relationship management, managing call center staff, establishing/ enhancing call center processes, and a broad spectrum of documentation expertise.
Using industry-standard instructional design, adult learning theory, and educational technology solutions, I design and develop training (eLearning, instructor led, blended learning), support, and knowledge documentation solutions (performance support, processes/procedures, knowledge management, IT knowledge articles, SLAs/OLAs, business continuity/
emergency planning, etc.).
My Instructional Design and Development Work
Looking Forward VideoScribe
Whiteboard animation video included in a Storyline course.
Surya Namaskar - Sun Salutation
eLearning Heroes - Interactive step graphic challenge
Office Seating Course
Highly interactive course with a graphic navigation menu and a branching scenario.
Revolutionary User Interfaces
Timeline slide with hover triggers
Monitor Your Thinking
Storyline course developed with a video activity feel.
Respectful Conduct Demo
This short course includes a quiz.
Advanced IT Call Centre Agent
Wrote, designed, and developed this advanced topic SH!FT course
City IT and Social Media Policies
Creative presentation of corporate policy training.
Office furniture sales associate training course.
Grooming Yorkies storyboard (converted to mp4).
Intros Endings and Transitions
SAT writing lesson
Sample wireframe for a demo course.
Information Security Policies
Accordion tabbed interaction.
Empire Life Website
Show + Do + Assess screencast sample
Real World Triangles
SAT math lesson plan with several quiz question slides.
Meet the Executive Team
Interactive "Meet the Team" concept
Bloom or Webb? Rigorous Learning
Storyboard comparing Webb's Depth of Knowledge (DOK) with Bloom's Taxonomy in relation to rigorous learning objectives.