TK ANDERSON LEARNING

ABOUT

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ABOUT ME

I’m a creative instructional designer with over 20 years professional service and support delivery experience.

I live and work at my home office in Wesley Chapel, Florida, just north of Tampa.

When I'm not designing or developing training, I love to ride my road bike, run and spend time with my family.

WHAT I'VE DONE

WHAT I DO

I have an extensive call center background for both IT and HR at Arthur Andersen and PricewaterhouseCoopers. My full range of support delivery includes training design, development and delivery, quality customer relationship management, managing call center staff, establishing/ enhancing call center processes, and a broad spectrum of documentation expertise.

Using industry-standard instructional design, adult learning theory, and educational technology solutions, I design and develop training (eLearning, instructor led, blended learning), support, and knowledge documentation solutions (performance support, processes/procedures, knowledge management, IT knowledge articles, SLAs/OLAs, business continuity/

emergency planning, etc.).

PORTFOLIO

My Instructional Design and Development Work

Storyline Sales Scenario Branching scenario between sales person and customer.	Looking Forward VideoScribe Whiteboard animation video included in a Storyline course.	Surya Namaskar - Sun Salutation eLearning Heroes - Interactive step graphic challenge	GroomingYorkies Grooming Yorkies storyboard (converted to mp4).	Revolutionary User Interfaces Timeline slide with hover triggers
Monitor Your Thinking Storyline course developed with a video activity feel.	Respectful Conduct Demo This short course includes a quiz.	City IT and Social Media Policies Creative presentation of corporate policy training.	Storyline Office Seating Course Office furniture sales associate training course.	Wireframe Sample Sample wireframe for a demo course.
Information Security Policies Accordion tabbed interaction.	Intros Endings and Transitions SAT writing lesson	Real World Triangles SAT math lesson plan with several quiz question slides.	Bloom or Webb? Rigorous Learning Storyboard comparing Webb's Depth of Knowledge (DOK) with Bloom's Taxonomy in relation to rigorous learning objectives.